Return an Item

At Horus Vision we want your experience with us to be as positive and as easy as possible. If you are not entirely satisfied with your purchase, we are here to assist you. Please review the following Return Policy.

 

You have 30 calendar days to return an item from the date your item was shipped. To be eligible for a return or exchange, the merchandise must be unused and in its original packaging. You will also need to provide a receipt or other proof of purchase.

 

To initiate your return, please complete and submit the form on our returns page to request an RMA number. Upon completion, follow the provided return instructions and return the item within 5 business days to ensure that your exchange or refund is processed in a timely fashion.

Once we receive your item, we will inspect it and notify you that we have received your returned item. After inspecting the item, we will immediately notify you on the status of your refund or exchange. If you have elected to receive a refund and your return is approved, we will initiate a refund to your credit card (or other original method of payment) within 10 business days. If you have elected to exchange the item, your replacement item will be shipped to you in accordance with our Shipping Policy.

Updates to Our Return Policy

We may periodically update our Return Policy, and will notify you of any material changes by posting the updated policy on our website.

Effective Date: 07/12/2018

Return Material Authorization Request

Fill out form

Please enable JavaScript in your browser to complete this form.
Name *
First
Last
Email *
Phone *
To make a request via phone please call 1-866-568-2926.
Address
Address Line 1
Address Line 2
City
— Select state —AlabamaAlaskaArizonaArkansasCaliforniaColoradoConnecticutDelawareDistrict of ColumbiaFloridaGeorgiaHawaiiIdahoIllinoisIndianaIowaKansasKentuckyLouisianaMaineMarylandMassachusettsMichiganMinnesotaMississippiMissouriMontanaNebraskaNevadaNew HampshireNew JerseyNew MexicoNew YorkNorth CarolinaNorth DakotaOhioOklahomaOregonPennsylvaniaRhode IslandSouth CarolinaSouth DakotaTennesseeTexasUtahVermontVirginiaWashingtonWest VirginiaWisconsinWyomingState
Zip Code
Preferred Method of Communication *
  • Email
  • Phone
Product *Select oneHoVR 1.0 2000 BT LRF (Part Number HF001)HoVR 1.0 Weather Meter (Part Number HW001)HoVR 1.0 2000 BT LRF & HoVR 1.0 Weather Meter Bundle (HK101)HoVR Scope, 5-20×50 F1, MRAD, TREMOR3 (HS001)HoVR Scope, 5-20×50 F1, MOA, H59-MOA (HS002)HoVR Scope, 5-20×50 F1, MOA, TREMOR5 (HS003)HoVR™ 6.5-40x50mm Spotting ScopeHorus Kit, Weather Meter, LRF, 5-20×50 F1 TREMOR3 HoVR Scope (HK102)Horus Kit, Weather Meter, LRF, 5-20×50 F1 H59-MOA HoVR Scope (HK103)Horus Kit, Weather Meter, LRF, 5-20×50 F1 TREMOR5 HoVR Scope (HK104)CATS Target – Elevation (HA011)
Serial Number *
Product Is Opened *
  • Yes
  • No
Reason For Return *Select oneBuyer's Remorse (MUST BE LESS THAN 30 DAYS FROM PURCHASE DATE)Product Failure (MUST BE DUE TO WORKMANSHIP OR MATERIALS)Dead On Arrival (MUST BE LESS THAN 30 DAYS FROM PURCHASE DATE)Received Wrong Item

We use cookies to optimize our website and our service.

Ready to save on precision gear?

10% OFF

your first order and receive updates, news, giveaways, and more!